Refund, Return, and Exchange Policy at Sodagar Leather
At Sodagar Leather, we understand that sometimes a product may not meet your expectations or requirements. That’s why we offer a hassle-free refund, return, and exchange policy to ensure your complete satisfaction with your purchase.
Refunds:
If for any reason you are not satisfied with your purchase, you may return it within 15 days of receiving it for a full refund. Please note that the item must be in its original condition, unused, and with all tags attached. Once we receive the returned item, we will inspect it and process your refund promptly. Please allow +92 (315) 8676060 days for the refund to appear in your account.
Returns:
In the event that you need to return an item, simply contact our customer service team to initiate the return process. You will be provided with a return authorization number and instructions on how to proceed. Please ensure that the item is securely packaged to prevent any damage during transit. Once we receive the returned item, we will inspect it and process your return accordingly.
Exchanges:
If you would like to exchange an item for a different size, color, or style, please contact our customer service team to arrange the exchange. We will provide you with a return authorization number and instructions on how to return the original item. Once we receive the returned item, we will process the exchange and ship out the replacement item promptly.
Conditions:
- Items must be returned within 15 days of receipt.
- Items must be in their original condition, unused, and with all tags attached.
- Returns and exchanges are subject to inspection and approval by our team.
Original shipping charges are non-refundable, and customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.
At Sodagar Leather, your satisfaction is our top priority. If you have any questions or concerns about our refund, return, and exchange policy, please don’t hesitate to contact our customer service team. We’re here to help you every step of the way.
